Please keep in mind, if you provide feedback or complaints to us in writing, it may take us longer to respond. If you’re a business or health professional, you can also give us feedback or make a. We consider complaints about Australian Government agencies, including Services Australia.
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Understanding the Context
We are independent, impartial and our service is free. It is important that you read the information below. The Australian Financial Complaints Authority (AFCA) independently assists consumers and small businesses to make and resolve complaints about financial firms. When you complain to us, we.
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